Personal data
Privacy policy.
This site collects what you choose to send us, so we can reply, and anonymous visit statistics, without cookies. Google Ads advertising cookies are only set with your consent.
Last updated: 11 November 2026
Who is responsible
The data controller is MLV Group SRL (Nelty), Boulevard Bischoffsheim 39/4, 1000 Brussels, Belgium, company number BE 0833.942.355. For any question about your data: hi@nelty.co.
The data we process
- Contact form: your name, email and message, plus your phone number, company and project type if you provide them
- Emails: what you write to us directly at hi@nelty.co
- Technical data: as with any website, our host receives your IP address, browser and the pages requested, to serve the site and protect it
Analytics: we use Umami, an anonymous, cookie-free statistics tool (pages viewed, referrer, device type) that cannot identify you. Advertising: only with your consent, the Google Ads tag measures whether a visit follows one of our ads.
Why, and on what basis
- Replying to your request and preparing a possible collaboration: steps taken at your request before entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in answering the messages we receive (Article 6(1)(f))
- Serving and securing the site: our legitimate interest (Article 6(1)(f))
Who has access
Our team, and the providers that run the site and our email, only for that service:
- Vercel Inc. (United States): website hosting
- Umami: anonymous, cookie-free visit statistics
- Google (Google Ads): ad measurement, only with your consent
- Resend, a service of Plus Five Five, Inc. (United States): delivering contact form messages to our inbox
- Google (Google Workspace): our email
We never sell or rent your data.
Transfers outside the European Union
These providers may process data in the United States. Such transfers are covered by the safeguards provided by the GDPR, such as the EU-U.S. Data Privacy Framework or the European Commission's standard contractual clauses.
How long we keep it
- Contact requests: as long as needed to handle them, then at most 3 years after our last exchange if no collaboration follows
- If we work together: for the whole collaboration, then as long as our legal, accounting and tax obligations require
- Technical data: a short period set by our host
Cookies
Without your consent, no advertising cookie is set. The site only uses one cookie to remember your language, and keeps your display preferences and your cookie choice in your browser.
If you accept advertising cookies, Google Ads sets them to measure how well our ads perform. You can change your mind at any time through the "Cookies" link at the bottom of every page.
Some images (tool logos, the Google Partner badge) are loaded from other servers, which then receive your IP address.
Your rights
You can ask at any time to access, correct or erase your data, to restrict or object to its processing, and to receive a copy in a readable format (portability). Write to us at hi@nelty.co: we reply within one month.
If you believe your rights are not respected, you can lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels (dataprotectionauthority.be).
Security
The site is served over HTTPS: form data is encrypted in transit.
Changes
We may update this policy, for instance if we add a service. The date of the latest update appears at the top of this page.